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Privacy Policy

Effective May 2018, Sana Botanicals has a legal obligation to comply with the General Data Protection Regulation (GDPR) as it relates to visitors from certain European countries’ residents as they visit this site.

This privacy statement is applicable to Sana Botanicals United States operations and sets out the basis on which we will process any personal information that we may collect about you as a visitor to our website or premises or a contact at one of our customers, suppliers, employees or other individuals we interact with in the course of our business.

The Information That We Collect About You

We may collect and process the following information about you:

  • Information that you give us: This is information about you that you give to us by filling in forms on our website (or other forms that we ask you to complete), giving us a business card (or similar) or communicating with us by telephone, post, email, directly or otherwise. It may include, for example, your name, address, email address, telephone number and other personal details; information about your business relationship with Sana Botanicals and other business details; and information about your professional role, background and interests
  • Information that our website and other systems collect about you:
    • If you visit our website, www.sanabotanicals.com, it will automatically connect some information about you and your visit, including the Internet protocol (IP) address used to connect your device to the Internet and some other information such as your browser type and version and the pages on our site that you visit. Our website may also download “cookies” to your device – this is described in our separate cookie policy
    • If you exchange emails, telephone conversations or other electronic communications with our employees and other staff members, our information technology systems will record details of those conversations, sometimes including their content
    • Our premises have closed-circuit TV systems which may record you if you visit our premises, for security and safety purposes
  • Other information: We may also collect some information from other sources. For example:
    • If we have a business relationship with the organization that you represent, your colleagues or other business contacts may give us information about you such as your contact details or details of your role in the relationship
    • We sometimes collect information from third-party data providers or publicly available sources for background checking and similar purposes, and to protect our business and comply with our legal and regulatory obligations

The Uses That We Make of Your Information

We may use your information for the following purposes:

  • To operate, manage, develop and promote our business and, in particular, our relationship with the organization you represent (if any) and related transactions – this includes, for example, marketing and billing/payment purposes
  • To operate, administer and improve our website and premises and other aspects of the way in which we conduct our operations
  • To protect our business from fraud, intellectual property theft, breach of confidence, theft of proprietary materials and other financial or business crimes
  • To comply with our legal and regulatory obligations and bring and defend legal claims

We may from time to time review information about you held in our systems – including the contents of and other information related to your email and other communications with us – for compliance and business-protection purposes as described above. This may include reviews for the purposes of disclosure of information relevant to litigation and/or reviews of records relevant to internal or external regulatory or criminal investigations. To the extent permitted by applicable law, these reviews will be conducted in a reasonable and proportionate way and approved at an appropriate level of management. They may ultimately involve disclosure of your information to governmental agencies and litigation counterparties as described below. Your emails and other communications may also occasionally be accessed by persons other than the member of staff with whom they are exchanged for ordinary business management purposes (for example, where necessary when a staff member is out of the office or has left Sana Botanicals).
We will only process your personal information as necessary so that we can pursue the purposes described above, and then only where we have concluded that our processing does not prejudice you or your privacy in a way that would override our legitimate interest in pursuing those purposes. In exceptional circumstances, we may also be required by law to disclose or otherwise process your personal information. We will tell you, when we ask you to provide information about yourself, if provision of the requested information is necessary for compliance with a legal obligation or, on the other hand, if it is purely voluntary and there will be no implications if you decline to provide the information. Otherwise, you should assume that we need the information for our business or compliance purposes (as described above). If you are uncertain as to Sana’s need for information that we request from you, please contact the Sana representative asking for the information, or contact us directly (see below), with your query.

Disclosure and International Transfer of Your Information

We may disclose personal information about you, where reasonably necessary for the various purposes set out above:

  • To the other members of Sana Botanicals
  • To your colleagues within the organization that you represent
  • To service providers, such as those who host our website or other information technology systems or otherwise hold or process your information on our behalf in the course of supporting our business operations
  • To a person who takes over our business and assets, or relevant parts of them; or in certain circumstances:
    • To competent regulatory, prosecuting and other governmental agencies, or litigation counterparties, in any country or territory
    • Where we are required by law to disclose

Retention and Deletion of Your Information

We will delete the information that we hold about you when we no longer need it.

Your Rights

You may have a right of access to the personal information that we hold about you, and to some related information, under data protection law. You can also require any inaccurate personal information to be corrected or deleted. You can object to our use of your personal information for direct marketing purposes at any time and you may have the right to object to our processing of some or all of your personal information (and require them to be deleted) in some other circumstances.

If you wish to exercise any of these rights, please contact us at [email protected].

Contact Us

We welcome questions, comments and requests regarding this privacy statement and our processing of personal information. Please send them to:
Tennessee Office
6165 Clarksville Pike
Joelton, TN 37080

Or, contact us by e-mail at: [email protected]

Changes to This Policy

Any changes we make to this privacy statement in the future will be posted to our website at www.sanabontanicals.com and also available if you request the current version at [email protected].